1. Services

The Bonito Spa provides a range of wellness and beauty treatments, including massages, facials, manicures, pedicures, and other spa services. By booking an appointment, you agree to follow our service protocols and respect the terms listed below.

2. Booking and Cancellations

• Booking: Appointments can be booked through our website, by phone, or in person. 10,000 naira payment will be required to secure your booking.
• Cancellations: You may cancel or reschedule your appointment without penalty up to 1 hour before the scheduled time. Cancellations made within 1 hour of the appointment time will result in the carryover of the booking fee to your next appointment.
• Late Arrivals: If you arrive late for your appointment, your session may be shortened to accommodate other clients, but full payment will still be required.

3. Health Conditions and Risks

Please inform us of any pre-existing medical conditions, allergies, or sensitivities prior to your appointment. The Bonito Spa will not be held liable for any adverse reactions or incidents arising from undisclosed health conditions.

4. Payments and Refunds

• Payments: All services must be paid for in full at the time of booking or after the service is rendered. We accept cash, credit/debit cards, and other forms of payment as specified on our website.
• Refunds: We do not offer refunds for completed services. If you are dissatisfied with the service, please inform the therapist or management immediately so that we can address your concerns.

5. Gift Cards and Vouchers

Gift cards and vouchers are available for purchase and are valid for 12 months from the date of purchase. They are non-refundable and cannot be exchanged for cash. Lost or stolen gift cards will not be replaced.

6. Changes To The Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any changes will be posted on our website, and we encourage you to review the policy periodically.

7. Liability

The Bonito Spa is not responsible for any injury, loss, or damage sustained by clients during their visit, except where negligence on the part of our staff or equipment is proven. You acknowledge that all treatments are undertaken voluntarily and at your own risk.

8. Personal Belongings

9. Privacy and Confidentiality

The Bonito Spa values your privacy. All personal information provided during the booking process or during treatments is confidential and will only be used in accordance with our Privacy Policy.

10. Termination of Service

The Bonito Spa reserves the right to terminate or suspend services at any time, for any reason, including but not limited to inappropriate behavior, breach of these terms, or failure to comply with payment requirements.

11. Changes To Terms of Service

The Bonito Spa may update these Terms of Service at any time. Continued use of our services constitutes acceptance of the updated terms. We encourage you to review these terms regularly.

12. Governing Law

These Terms of Service are governed by the laws of the Federation of Nigeria, and any disputes will be subject to the exclusive jurisdiction of the courts located in Lagos, Nigeria.

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

The Bonito Spa
House 29, Seaburn Homes, Van Daniel’s Estate, Orchid Road, Lekki, Lagos
thebonitospa@gmail.com
+234(0)9160003072